Privacy Policy noba69 — Data Protection & Information Security

At noba69, your privacy is not just a priority — it is a commitment. We understand how important the security of personal information is in today's digital world, especially on an online entertainment platform. This Privacy Policy clearly and transparently explains how we collect, use, store, and protect your data.

Updated: June 2026 SSL 256-bit Encryption PDPA Compliant
Summary of Our Commitments
  • Your data is never sold to third parties
  • 256-bit SSL encryption for all transactions
  • Your right to access and delete your data
  • Secure, access-restricted data storage
  • Full compliance with privacy laws
  • Immediate notification in the event of a data breach

Six Pillars Privacy Protection noba69

Our data protection system is built on six layers of security working simultaneously to keep your information safe and confidential at all times.

Advanced Data Encryption

All data transmitted between your device and noba69's servers is protected by 256-bit SSL/TLS encryption — the same standard used by leading banking institutions worldwide. No information travels in an exposed state across the network.

Secure Data Storage

Your personal data is stored on servers protected by multi-layered firewalls, strict access controls, and 24/7 monitoring systems. Only authorised personnel with a legitimate operational need may access user records.

User Access Control

You have full control over your account. With supported two-factor authentication (2FA), encrypted passwords, and actively monitored login sessions, noba69 ensures only you can access your account.

No Data Sales to Third Parties

Noba69 has never and will never sell, rent, or transfer your personal data to any third party for commercial purposes. Your data belongs to you — we only use it for platform operational purposes as clearly stated in this policy.

Data Breach Notification

In the event of any security incident involving your data, noba69 is committed to notifying affected users within 72 hours of the incident being detected — in line with industry best practices and international regulatory requirements.

Privacy Law Compliance

The noba69 Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards. We continuously update our privacy practices in line with the latest legal changes and guidelines.


This Privacy Policy was last updated on June 2026. Continued use of the noba69 platform after the update date constitutes acceptance of the latest terms.

1 Information We Collect

Noba69 collects your personal data directly during the registration process, platform usage, and interactions with our support team. We only collect information that is strictly necessary for operational and legal compliance purposes.

The information we collect falls under the following categories:

Data Category Example Information Purpose of Collection
Identity Data Full name, date of birth, IC number, ID card image KYC verification & AML compliance
Contact Data Email address, phone number, mailing address Account communications & notifications
Financial Data Bank account number, bank name, transaction history Deposit & withdrawal processing
Technical Data IP address, device type, browser, operating system Security & fraud detection
Usage Data Game history, session duration, betting patterns Service improvement & responsible gaming
Communication Data Live chat transcripts, support tickets, feedback Complaint resolution & quality assurance
We also collect information automatically via cookies and tracking technologies when you browse the noba69 platform. Please refer to Section 4 for further details on our use of cookies.

2 How We Use Your Data

Every piece of data we collect is used solely for its stated purpose and will not be processed for any other purpose without your consent or a valid legal basis. Here is how we use your information:

  • Account Management: Creating, verifying, and securely maintaining your user account.
  • Transaction Processing: Processing deposits, withdrawals, and all financial transactions accurately and securely.
  • Identity Verification (KYC): Meeting regulatory requirements to verify user identity in order to prevent fraud and money laundering.
  • Customer Support: Providing effective and timely assistance whenever you need help.
  • Platform Security: Proactively detecting and preventing fraudulent activity, account misuse, and other security threats.
  • Product Improvement: Analysing usage patterns to enhance the gaming experience and introduce relevant new features.
  • Marketing Communications: Sending promotional information, exclusive offers, and platform updates — provided you have given consent to receive them.
  • Responsible Gaming: Monitoring play behaviour to identify users who may require early support and intervention.
  • Legal Compliance: Fulfilling reporting obligations to regulatory authorities as required by law.
You may opt out of marketing emails at any time by clicking the "unsubscribe" link in any of our promotional emails, or by contacting the noba69 support team directly.

3 Information Sharing & Disclosure

Noba69 does not sell or trade your personal data to external parties for commercial purposes. However, in the context of legitimate platform operations, we may share your information with the following parties under certain circumstances:

  • Payment Service Providers: Required transaction details are shared with payment processors such as FPX, DuitNow, and registered e-wallet providers solely for the purpose of processing your transactions.
  • Game Software Providers: Third-party gaming platform providers may receive limited technical data necessary to run games smoothly.
  • Regulatory Bodies & Authorities: noba69 will disclose required data to law enforcement authorities, licensing regulatory bodies, or enforcement agencies when mandated by Malaysian law or relevant jurisdiction.
  • KYC & AML Partners: Registered third-party identity verification service providers may receive a portion of your data for mandatory KYC verification purposes.

All third parties that receive your data are required to comply with strict data protection standards and are only permitted to use that data for the specified purpose. Binding data protection agreements are signed with every one of our operational partners.

In the event of a company merger, acquisition, or asset sale, user data may be transferred as part of that transaction. You will be notified in advance and given a choice before your data becomes subject to a different privacy policy.

4 Cookies & Tracking Technologies

Noba69 uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and collect platform analytics data. Cookies are small text files stored on your device when you visit our website.

We use several types of cookies, each serving a distinct purpose:

  • Essential Cookies: Required for core platform functions such as login session management and security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collecting information on how users interact with the platform — pages visited, time spent, and errors encountered — for continuous improvement.
  • Functional Cookies: Storing user preferences such as language settings, display themes, and other personal configurations to deliver a more personalised experience.
  • Analytics Cookies: Helping us understand platform usage patterns in aggregate for product improvement and strategic planning.
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality and user experience of the noba69 platform.

5 Data Storage & Retention Period

Your personal data is stored on secure servers and retained only for as long as necessary for the purposes stated in this policy, or as required by applicable laws and regulations.

Noba69's data retention period guidelines are as follows:

  • Active Account Data: Retained for the duration that your account remains active and operational.
  • Financial Transaction Data: Retained for a minimum of 7 years in accordance with anti-money laundering (AML) and tax reporting legal requirements.
  • Communication Logs: Retained for 2 years after the last interaction for dispute resolution and quality assurance purposes.
  • KYC & Verification Data: Retained for 5 years after account termination in accordance with regulatory requirements.
  • Technical & Log Data: Retained for 90 days for security and incident investigation purposes.

Once the designated retention period has elapsed, data will be securely deleted using methods that ensure it cannot be recovered. The data deletion process is carried out on a regular schedule determined by the noba69 security team.

6 Your Rights as a User

As a registered noba69 user, you have certain rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA). noba69 is committed to respecting and facilitating the exercise of these rights.

Right of Access

You have the right to request a copy of all personal data we hold about you at any time.

Right to Rectification

You may request the correction of inaccurate or incomplete data at any time.

Right to Erasure

You may request the deletion of your personal data, subject to legal retention obligations.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another platform.

Right to Restrict Processing

You may request that we restrict the processing of your data under certain specified circumstances.

To exercise any of the above rights, contact the noba69 support team via live chat or email at [email protected]. We will process your request within 30 working days.

7 Data Security & Protection Measures

Noba69 invests seriously in cybersecurity infrastructure to protect your data from unauthorized access, disclosure, alteration, or destruction. Our approach to data security is comprehensive and multi-layered.

The security measures we have implemented include:

  • End-to-End Encryption: All communications between users and the platform are protected by 256-bit SSL/TLS encryption, ensuring data cannot be intercepted in transit.
  • Two-Factor Authentication (2FA): An additional security layer requiring secondary identity verification to protect your account from unauthorised access.
  • 24/7 Active Monitoring: An automated security monitoring system that detects and responds to threats in real time, around the clock.
  • Regular Penetration Testing: Security testing by independent experts is conducted regularly to identify and patch any system vulnerabilities before they can be exploited.
  • Role-Based Access Control: Internal staff are granted access only to the data required for their role, with comprehensive audit logs maintained at all times.
  • Secure Data Backup: Data is regularly backed up to separate, protected locations to ensure rapid recovery in the event of a system failure.
While we take all reasonable precautions, no security system can offer absolute guarantees. You also play an important role in keeping your account secure — always use a strong, unique password and never share your login credentials with anyone.

8 Third-Party Links & Services

The noba69 platform integrates with several third-party services to deliver a complete and seamless experience — including payment processors, game providers, and analytics tools. It is important that you understand the limits of our responsibility in this context.

Noba69 is not responsible for the privacy practices of any third parties operating independently of our platform. However, we ensure that:

  • All third-party partners are selected based on their adherence to high security and privacy standards.
  • Comprehensive data processing agreements are signed with every partner to safeguard user data.
  • Data sharing is kept to a minimum and limited strictly to information necessary for the specific function.
  • Regular audits are conducted on third-party partners to ensure ongoing compliance with our privacy standards.

We encourage you to read the privacy policies of relevant third-party service providers to fully understand how they handle your data.

9 Children's Privacy

The noba69 platform is strictly for individuals aged 18 and above. We do not intentionally collect, process, or store any personal data from individuals under the age of 18.

If we confirm that we have inadvertently collected information from a minor, we will immediately take the following steps:

  • Immediately suspending the account in question while an investigation is conducted.
  • Promptly and securely deleting all related personal data.
  • Returning any deposited funds (after deduction of applicable processing costs).
  • Reporting incidents to the relevant authorities where required.
If you believe a minor has registered or is using the noba69 platform, please notify us immediately at [email protected] so that prompt action can be taken.

10 Changes to This Privacy Policy

Noba69 reserves the right to update or amend this Privacy Policy at any time in response to changes in law, technological developments, or shifts in our business practices. We are committed to informing you of any material changes in a clear and timely manner.

When we make changes to this Privacy Policy, we will:

  • Updating the "Last Updated" date at the top of this page.
  • Sending email notifications to all registered users regarding significant changes.
  • Displaying a clear notice on our platform at least 7 days before the changes take effect.
  • Maintaining an archive of previous versions of the Privacy Policy for user reference.

Continued use of the noba69 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you disagree with the changes made, you may close your account by contacting our support team.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our team is ready to assist you.

Support Email
Response within 24 business hours
Live Chat
Available 24 hours, 7 days a week
Immediate response within minutes

We aim to respond to all privacy-related enquiries within 7 business days. For more complex issues requiring in-depth investigation, we will keep you informed of the progress and expected resolution timeline.


Your Data, Your Rights

Noba69 believes transparency is the foundation of trust. We do not hide how we handle your data behind complex technical language. You have the right to know, the right to control, and the right to be protected. As a registered player, you can access, amend, or request deletion of your data at any time — no unnecessary questions asked.

noba69 Privacy Guarantee
Your data never sold to advertisers
Encryption SSL 256-bit for all transactions
Full compliance Malaysia PDPA 2010
Security monitoring 24/7 non-stop
Data access & erasure rights guaranteed

Join noba69 — Platform Trusted Malaysian Players

Play with peace of mind. Your data is protected, your transactions are secure, and your privacy is fully respected. Register today and enjoy a responsible online entertainment experience with noba69.


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